Terms and Conditions

The Monster Christmas Ball is produced by UK Mobile Bars Limited, hereafter termed ‘The Company’. These terms and conditions apply to all functions relating to The Monster Christmas Ball.


1. CONFIRMATION OF BOOKINGS

1.1 - A booking is only confirmed when a booking confirmation is issued by the company either by electronic means or by post. Acceptance of your booking confirmation constitutes your agreement to these terms and conditions. Places can only be guaranteed with a deposit payment of 25% of the total ticket value price per person unless another form of deposit amount has been expressly confirmed by the company in writing.
1.2 - Attendees will be strictly over 16 years old. Under 18’s must be accompanied by an adult and the minimum numbers for a booking is 2 guests. Guests are advised to carry acceptable forms of photographic I.D. in case they are challenged for proof of age at the event. Unaccompanied guests under 16 will not be permitted access into the venue. Under 18’s will be prohibited from purchasing age restricted products.
1.3 - Pre-Orders for drinks or drinks packages must be made using the Drinks Package Order Form. Full payment must be received prior to the date of the party. The same package must be purchased for each person within your group.

1.4 - No refunds for un-used Drink Tokens or Packages will be permitted.

 


2. PAYMENTS & CHARGES

2.1 - Places can only be guaranteed with a deposit payment of 25% of the total ticket value price per person unless another form of deposit amount has been expressly confirmed by the company in writing. The deposit is non-refundable.
2.2 - Full payment will be required no later than 14 days before the event date. Failure to pay within this time may result in the cancellation of the booking and the forfeiture of any deposit paid. An invoice for this will be sent via email to you 30 days before your party for your contracted numbers.

2.3 - If numbers should rise following this payment, the Company, will try to accommodate the additional guests but this will be at the company’s discretion.

2.4 - If numbers should reduce after full payment is made no refunds shall be made.

2.5 - The Client agrees to pay all charges on the due date. If there are queries on any part of an invoice, the Client will pay the undisputed balance of the sum owing on the date due and the remainder on resolution of the query.
2.6 - All published ticket prices are inclusive of VAT, which will be added at the current rate.

2.7 - Payment by cheque payable to UK Mobile Bars Limited is accepted.

2.8 - Bacs (bank transfer) payments are accepted. Please use your booking reference as your payment reference. The company bank account details will be printed on your invoices. Accounts queries should be directed to accounts@ukmobilebars.com



3. CLIENTS USE OF THE PREMISES

3.1 -  The Client and persons attending the function shall: comply with all licensing, health and safety and other regulations relating to the premises, not bring any dangerous or hazardous items onto the premises and remove any such items promptly when requested to do so by a member of Company management or any other such authorised person, not consume any food or drink on the premises not supplied by the Company or its authorised caterers, without the Company's prior written consent, not act in any improper or disorderly manner, leave promptly at the appropriate time and comply with any reasonable request by the Company's employees.  Any person or item in breach of these conditions may be refused admission to or be removed from the premises.

4. CANCELLATION BY THE COMPANY

4.1 - The Company may cancel the bookings under the following circumstances: If the premises or any part of it is unavailable due to circumstances outside of its control, if the Client becomes insolvent or enters into liquidation or receivership, to avoid breach of these conditions, if it might prejudice the reputation of or cause damage to the Company.

4.2 - In such an event, the Company will refund any advance payment made but will have no further liability to the Client

 

5. CANCELLATION BY THE CLIENT

5.1 -  If the Client wishes to cancel a confirmed booking, there will be no refund of any monies already paid.

 

6. LIABILITY

6.1 - The Company will be liable to the Client and/or persons attending the function for injury to persons or loss or damage to property only where and to the extent that it has been negligent but otherwise will be under no liability to them whatsoever.
6.2 - The Client will be liable for any loss or damage to the Company's property including walls, light fittings and equipment (including items hired for their use) or injury to any person including the Company's staff and shall indemnify the Company against any loss or liability (other than the Company's liability in i) above) arising from the function.
6.3 - The Client is advised to consider arranging insurance for the function covering public liability and loss or damage to its property and that of persons attending the function.

 


7. GENERAL

7.1 - The Company will take all reasonable steps to fulfil the reservation to the best of its ability and in accordance with the details provided. However, it reserves the right to provide alternative services of at least an equivalent standard at no additional costs to the Client.

7.2 - The Client shall not be entitled to assign the booking to any third party nor utilise the Company's facilities, other than for the purposes agreed.

7.3 - The Company reserves the right to pass onto the client any additional costs incurred by them in respect of goods and services requested during the course of the function or caused by the Client not adhering to the agreed times of services.  

7.4 - Whilst the Company has taken all reasonable steps to ensure that the information contained in its brochures, tariffs, leaflets and advertisements is accurate, it reserves the right to alter, substitute or withdraw any service, facility or amenity without notice if necessary.

7.5 - Notwithstanding anything contained in these Terms, the Company will not be liable for any failure to perform its obligations to the Client in whole or part as a result of any of the following circumstances: Strikes, Other industrial action(s), Fire at or near the premises, Flood at or near the premises, Civil unrest, dispute or commotion, Act of God,  Legal action against the Company, not resulting from its negligence, preventing the supply of services

7.6 - Written confirmation of the reservation shall be deemed to be acceptance of these conditions. This agreement shall be subject to the law of the country in which the premises is situated.


 

Wrist Band Terms and Conditions

 

  1. 1.       The wristbands can only be used for drinks listed in the package you have chosen. Anything not on the list can be purchased separately.
  2. 2.       Both wristband options exclude double measures, shots (including Jäger bombs), cocktails, whole bottles of wine or Prosecco.
  3. 3.       UK Mobile Bars Ltd adheres to the Challenge 25 policy and will require people wearing wristbands to show proof of age if they look under the age of 25. Service of alcohol will be refused if appropriate identification cannot be provided.  Appropriate forms of identification can be found on the challenge 25 website:

http://challenge25.org/

 

  1. 4.       UK Mobile Bars Ltd reserves the right to refuse service to customers if they are abusive towards staff, other customers or if they are deemed to be too heavily intoxicated.

 

  1. 5.       Wristbands can be used at the bar to redeem one drink at a time.

 

  1. 6.       If wristbands are purchased they must be purchased for everyone included in your booking who is over the age of 18.

GDRP

Privacy Notice

UK Mobile Bars Ltd (UKMB) is committed to protecting and respecting your privacy. For any personal data you provide for the purposes of your booking, UK Mobile Bars Ltd is the Data Controller and is responsible for storing and otherwise processing that data in a fair, lawful, secure and transparent way.

 

What personal data we hold on you

You may give us information about you by filling in our forms at an event or online, completing a booking request form or by corresponding with us by phone, e-mail or otherwise.  The information you give us includes your name, address, e-mail address, phone number, event details, date and location, guest numbers and catering requirements.

 

Why we need your personal data

The reason we need your data is to be able to administer your booking, and provide the services you are signing up to when you book our services.  Our lawful basis for processing your personal data is that we have a contractual obligation to you as a client to provide the services you are booking us for.

 

Reasons we need to process your data include:

  

·         processing of booking  forms and payments;

·         liaising directly with venues, caterers and suppliers about your booking

·         for the purposes of attaining Temporary Events Notices

·         pre-order table drinks services

 

Marketing and communications (where separate consent is provided)

 

·         you may have in the past consented to receiving information about our products and services by email. If you wish this to continue you do not have to do anything. If you would prefer not to receive such communication in the future you can click here link to remove your email address from our contacts list.

 

 

On occasion we may collect personal data from non-clients (e.g. any non-client who fills in a quotation form at a Wedding Fayre or event).  This information will be stored for eight weeks after an event and then destroyed securely.  Our lawful basis for processing data is consent. Therefore, we will also need explicit consent from non-clients to process this data, which we will ask for at the point of collecting it.

 

UKMB has the following social media pages Facebook, WhatsApp, Twitter, and Instagram.   Any one is free to join these pages.  If you join one of the Social Media pages, please note that provider of the social media platform(s) have their own privacy policies and that UKMB do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data on our social media pages.

 

Who we share your personal data with

 

UKMB does not supply any personal data it holds for this purpose to any other third party. UKMB’s data processing requires your personal data to be transferred outside of the UK for the purpose of cloud hosting.  Where UKMB does transfer your personal data overseas it is with the appropriate safeguards in place to ensure the security of that personal data.

 

How long we hold your personal data

We will hold your personal data on file for as long as you are a client with us.  Returning client data is updated every year on booking request forms.  Any personal data we hold on you will be securely destroyed after four years of inactivity on your client account. Your data is not processed for any further purposes other than those detailed in your booking.

 

Your rights regarding your personal data

As a data subject you may have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data, including direct marketing; to the portability of your personal data and to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office about the processing of your personal data.

 

As a data subject you are not obliged to share your personal data with UKMB. If you choose not to share your personal data with us we may not be able to administer your booking.

 

For further information you can contact us at info@ukmobilebars.com

 

 

 



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